COO- Chief Operating Officer
BMW Financial Services
Dr Dimitra Voulgaridou is an experienced professional in the financial services operations area and the last years she leads the Operations department of BMW Financial Services. With a clear focus on people, she managed to create a high performing team based on trust, openness and transparency.
With her project management background and a highly dedicated team, she has managed to launch many innovative solutions for the sector, such as e-signature, applications automation, self-service portals, and apps driving the organization to the new digital era.
Supporting the customer centricity direction of the Group, she leads an award-winning department in the area of premium customer experience. Having overachieved its business targets and with a sound and clear strategy the Greek Operations team enjoys both the BMW Group and the national industry recognition with high aspirations for the years to come!