Marketing & CX Director
With 18 years of solid Marketing, Product & CX experience in multinational companies, actively participating and managing teams and projects from marketing and operations, to HR and finance, I have the honor to lead the Marketing & CX organization at Edenred Greece for the past 7 years.
As part of the Edenred Group, a leading digital platform for services and payments and the everyday companion for people at work, we are offering services and experiences connecting millions users, partner merchants in 45 countries via hundreds of thousands corporate clients.
During these uncharted waters that we live, personally and professionally, combined with the digital disruption in payments industry we have managed to reach “summits” that were challenging, but at the same time empowered the organization for going above & beyond!
Holding the leading position in the market for over 25 years, while being the technology pioneer in mobile payments & plasticless card solutions, this digital transformation journey was built under four core pillars for the Marketing & CX teams: Product Innovation & UX, Business Acceleration through a 100% digital Lead Generation strategy, CX transformation & High Employee Engagement. Four battles that are evolving so to realize Group strategy while positively impacting people’s lives and the society overall.